The document outlining the roles, responsibilities, and required skills for a managerial position overseeing dining establishment operations. It typically details tasks such as staff training, customer service management, inventory control, and ensuring adherence to health and safety regulations. An example would be a written specification stating that the incumbent is responsible for scheduling staff and resolving customer complaints.
This specification is crucial for setting expectations and providing a framework for performance evaluation. It benefits both the employer, by ensuring consistent operational standards, and the employee, by offering clarity regarding job duties. Historically, such detailed written specifications have evolved alongside the professionalization of the hospitality industry, reflecting a greater emphasis on structured management and standardized service delivery.
